A recent article in Forbes discusses how in the rapidly evolving insurance industry, selecting the right technology partner is crucial for success.
Here are seven essential questions to guide your decision, and Plnar’s responses to these important decision making questions!
1. Does the partner have industry experience and expertise?
Yes, Plnar’s Smartphone imagery platform powered by AI was developed in 2012. It has been battle-tested by various size carriers (Top 3, Top 10, Top 50, etc.) in multiple CATs (Catastrophic Events) and has been used for years in daily claims. Over 40 carriers currently use Plnar, demonstrating its extensive industry experience and expertise.
2. Is the technology transparent and explainable?
Yes, Our technology is transparent and explainable. There is no “man behind the curtain” at Plnar. We can quickly demonstrate our full process, ensuring ease of use and clarity for customers.
3. Is the solution adaptable?
Yes, Our solution is highly adaptable. We can integrate with any carrier at any point in the claim process. It is already being used at scale by 3 Top 10 Carriers at FNOL (First Notice of Loss) and 40 other carriers. Plnar integrates with any estimatic platform, showcasing its flexibility and adaptability.
4. Does the provider offer comprehensive support and continuous improvement?
Yes, We offer comprehensive support and continuous improvement. Plnar has customer support and customer success teams that guide customers through the process and address any issues. Additionally, our voice of the customer team continuously listens for ways to improve the service.
5. Is the technology effective?
Yes, Our technology is effective. Its accuracy has been independently lab-tested, ensuring high standards of performance. Our technology is robust, brandable, patented, and configurable, catering to various needs from simple to complex claims.
6. Is return on investment demonstrable?
We can demonstrate a significant return on investment. We can illustrate tremendous ROI, especially when implemented at FNOL, by providing faster, more accurate claim estimates, reducing the need for onsite visits, and minimizing claim cycle times and costs.
7. Is the tech provider a trusted advisor?
Plnar is your AI sherpa, here to guide you through the digital claim transformation process. With a proven track record of successful integrations and implementations, robust support, and a focus on continuous improvement, we build trust with their clients by delivering reliable and effective solutions
Choosing wisely can make all the difference in driving efficiency, enhancing customer experience, and staying competitive.
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